Product Support

Alto Versions  - A table listing all of the latest updated file versions and release dates to the UltraWare suite of applications.

Support Request - Please complete the following support request form and an Alto representative will contact you shortly.

Knowledge Base - This link contains a searchable list of commonly encountered configuration and/or operating issues.

Bulletin Board - This is an interactive site to communicate with both Alto users and Alto employees. 

Rainbow Security Key  - The latest software key drivers (5.39.2). Used for UltraWare 4 versions only. Later version use a software-based licensing system developed by Alto.

Security - For support with regard to Microsoft security issues.

Microsoft Windows 2003 - Everything you need to know about W2K3.

Microsoft SQL - This topic summarizes the features that the different editions of Microsoft® SQL Server™ 2000 support.

Microsoft Memory - Memory Limits for Windows Releases.

620s Scan Tool  - The recommended version of Xerox Scan Tool (version 4.31) for the DocuImage 620s scanner for Windows NT.

620s Twain Scanner Driver -  This link is to the recommended version of the Xerox Twain driver for the DocuImage 620s scanner for Windows NT.