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May 28, 2004
"Out of Memory Error" When Using Custom Print
The information in this document applies to the following products:
- Image Arranger
- UltraPrint
SYMPTOMS
When calling the Custom Print Interface from Image Arranger or UltraPrint the following error occurs:
Out of Memory
The Custom Print Interface closes.
CAUSE
The application is unable to enumerate the default resolution from the default printer or the currently selected printer.
RESOLUTION
Select a PostScript printer from Print Setup.
MORE INFORMATION
During any print process, both Image Arranger and UltraPrint query the currently selected printer for the default device resolution. If the printer does not return the information, the "Out of Memory" condition is triggered. Most PCL drivers do not provide this information and are most likely to cause this error.
Posted by altotech at May 28, 2004 7:35 AM