"Unable to get PC ID: Unable to connect to server." Error When Using UKPCID.exe
The information in this document applies to the following products:
- UKPCID
Symptoms
When creating a hardware identifier using UKPCID.exe you receive the following error:
Unable to get PC ID: Unable to connect to server.
Cause
Windows Management Instrumentation service not running
Resolution
Use the following steps to start the Windows Management Instrumentation service:
- Click Start, and then click Control Panel
- Double-click Administrative Tools
- Double-click Services
- Select Windows Management Instrumentation service.
- Click the Start Service button on the toolbar
More Information
UKPCID.exe is used to generate a hardware identifier that can be used to create a unique software activation key for use with UltraWare applications. The application enumerates the hardware and OS characteristics of the computer using the Windows Management Instrumentation service.