The UltraDoc Add-in does not activate from Microsoft Outlook
The information in this document applies to the following products:
- UltraDoc Add-in
SYMPTOMS
When you select an entry from the UltraDoc menu in Microsoft Outlook, the UltraDoc dialog does not activate
CAUSE
The Outcmd.dat file entry for the custom control has been corrupted.
RESOLUTION
To resolve this issue, follow these steps:
- Exit Outlook 2003.
- Delete the following file:
C:\Documents and Settings\User_Name\Application Data\Microsoft\Outlook\outcmd.dat - Start Outlook 2003.
Note: Menus and toolbars in Outlook 2003 are restored to their default settings when you delete the Outcmd.dat file.
MORE INFORMATION
Toolbars and menus are customizable in the Outlook user interface. Customizations are stored in the file called Outcmd.dat.
